HR Consulting

Employee Relations and Conflict Resolution

Resolve workplace disputes before they reach the Industrial Court.

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Responds within one business day

What we deliver

  • Domestic inquiry (DI) facilitation and advisory
  • Show cause and warning letter drafting
  • Grievance procedure design and mediation support
  • Industrial Court advisory and preparation support
  • Manager training: disciplinary process and IR fundamentals
  • Employee relations policy and procedure documentation

Overview

Employee relations issues — from disciplinary matters and domestic inquiries to constructive dismissal claims — can be costly and damaging if handled incorrectly. MEDSS provides advisory support and direct facilitation for IR cases, ensuring your processes follow the Employment Act and Industrial Relations Act requirements.

We also train your managers and HR team in conducting domestic inquiries, managing performance issues, and handling grievances — so your team is equipped to handle disputes internally and correctly.

What We Deliver

  • Domestic inquiry (DI) facilitation and advisory
  • Show cause and warning letter drafting
  • Grievance procedure design and mediation support
  • Industrial Court advisory and preparation support
  • Manager training: disciplinary process and IR fundamentals
  • Employee relations policy and procedure documentation

Key Benefits

Legal compliance

Correct procedures protect you from Industrial Court awards and reinstatement orders.

Manager capability

Trained managers handle early-stage issues before they escalate.

Workplace harmony

Fair, consistent processes maintain employee trust.

Who needs this service

Any employer facing disciplinary issues, high grievance rates, or unfair dismissal risks — especially those without a dedicated HR team.

Ready to get started?

Interested in Employee Relations and Conflict Resolution?

Contact MEDSS for a no-obligation consultation. Our consultants will assess your needs and propose the right solution.

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  • 200+ Organisations
  • Responds in 1 day